A
trusted advisor is a company or individual that acts as a strategic partner to
their clients, working collaboratively and harnessing their experience and
knowledge to provide bespoke advice and guidance. Advisors can be considered ‘trusted’
where they have long-term industry-specific skills and knowledge, strong and
long-standing professional relationships, and a track record of furthering the
interests of the companies or individuals they advise.
Trusted
advisors can help their clients to thrive by providing insight from an agnostic
and external perspective, identifying both obstacles and solutions to guide them
towards future success and growth.
The Role of a Trusted Advisor
Trusted advisors don’t just
carry out their clients’ instructions; they also advise on the best way to
implement these instructions, as well as the potential ethical issues and
pitfalls that could arise, informed by their professional judgement and
practical experience. They also support and encourage their clients when it
comes to making difficult decisions.
Given
that a client may not have any relevant first-hand experience to help them
decide on a course of action, a trusted advisor can be crucial in raising
possible unintended consequences of which the client may not be aware.
When Do You Need a Trusted Advisor?
Experts
in this sector – such as attorney-at-law Edgar Paltzer, who provides coaching in
legal matters – know that there are several scenarios in which people and
organisations may wish to consider engaging a trusted advisor. These scenarios
include difficult negotiations, unexpected obstacles and a crisis events.
Trusted advisors can also be vital in helping to prepare for the future,
providing support, guidance and insights regarding emerging risks such as new
technologies and increasing regulatory scrutiny.
A Changing Landscape
There
has been a significant shift in the concept of what constitutes a trusted
advisor within the legal sector in recent years. Today, it’s not unusual for a
trusted advisor relationship to exist between a client and a law professional
who isn’t a lawyer, as well as between lawyers and clients in areas not
traditionally advised upon by lawyers. With this trend becoming increasingly
prevalent, leaders in the sector need to ensure that only people with the right
skills are empowered to serve as trusted advisors, allowing them to act in
their clients’ best interests.
Take
a look at the embedded PDF for more information about trusted advisors.
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